Drives · Starters · Control Panels

Tech Support

Having trouble with a Graybrooke panel, drive or starter? Send us the details below and our support team will get back to you. If your equipment is down, send the request and give us a call.

Start a Request Call 336.310.9092

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Panel

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We'll need a few details about your panel in the form below. Include the GB number if you can find it. It's on the Graybrooke label on the panel and starts with GB.

Request Support

Fields marked * are required.

01Your contact info

Name * Please enter your name.

Company * Please enter your company.

Email * Please enter a valid email address.

Phone (cell preferred) * A cell number is best, so we can call or text you out on the floor. Please enter a phone number we can reach you at. A cell number is best.

Best way to reach you

Email Phone call Text message

02Your panel

Equipment or panel name (optional)

Site location * Please enter the site location (city and state).

GB number (if you can find it)

Who supplied the panel? (optional)

03What's going on

How urgent is it? *

Line downEquipment is stopped Running with issuesStill running, needs attention Not urgentQuestion or planned work

Choose how urgent this is.

Type of request * Choose a request type.

Fault code or alarm shown (optional)

What's happening? * Please describe what's happening (a sentence or two is fine).

Have photos of the fault screen, nameplate or wiring? We'll reply by email, and you can send them back with that reply.

Graybrooke Technologies · UL 508A & 698A listed control panels · Winston-Salem, NC

Tech Support

Request Support

01Your contact info

02Your panel

03What's going on

Request Sent